Keyboard problem solved

This morning, all of a sudden,the keyboard on my wife's Dell Studio 17 laptop stopped working. And not having a working keyboard is very problematic for a technical writer. Not good news...

I am "the wall"

As a business analyst, it's my job to ensure that the software that gets developed matches what Product Management expects. Many years of software development experience have made me keenly aware of the misunderstandings that can occur when requirements are "thrown over the wall" from Product Management to the developers. And also when the implementation is "thrown over the wall" from the developers to QA.

Age and Experience vs. Youth and Skill

I just came across this while I was looking for information on hiring/retaining experienced people. While not exactly what I was looking for, it's certainly worth reading.

The BlackHawk Chronicles: Age and Experience vs. Youth and Skill

It's a training issue!

Tester:		"I get an exception when I enter non-numeric data into the "Cost of goods sold. What are the people that buy and run our software supposed to do?"
Developer:		"It's a training issue! The customer should know they're only supposed to enter numeric data in that field."

I can't begin to tell you how many times I've heard variations of this in my career as a software developer/business analyst. And I'm not happy about it.

It's not a training issue, people!